Terms of Service

Last updated: 22 October 2026

Full reports are not on sale yet. These terms will apply to every purchase as soon as they are.

1. Who we are

Numero Astro (numero-astro.com) is operated by IVY SPIRES GROUP LLC, a Delaware limited liability company, 8 The Green, Suite B, Dover, DE 19901, USA (“we”, “us”). We are the seller and the merchant of record for every purchase. Contact: support@numero-astro.com.

2. What we offer

Numero Astro makes personalised couple readings from two birth dates (and, if you add them, birth times and places) and your quiz answers: the Couple Compatibility Report, the add-ons “Your year ahead” (numbers only, or numbers and astrology) and the Tarot spread for you two. Readings are calculated and written automatically by our software from our own library of interpretations; no person writes or reviews individual readings.

Our readings are for entertainment and self-reflection. Numerology, astrology and Tarot are interpretive traditions, not sciences. A reading does not predict events, does not tell you what another person thinks or feels, and is not psychological, medical, legal, financial or relationship advice. Please don’t make important decisions based on it alone.

The service is for adults (18 or over).

3. Ordering, prices and payment

You choose your reading and any add-ons, enter the details needed and see a summary with the total price before you pay. Until you press the final payment button you can go back and correct anything you entered; pressing it places an order with an obligation to pay. The contract is concluded when your payment is accepted. These terms are available in English and French, and you contract in the language of the version you used. We keep a record of your order and of the terms that applied to it, and we will send you a copy on request.

Prices are shown before you pay, in US dollars or euros. For customers in the European Union and the United Kingdom, prices include VAT; elsewhere, applicable taxes are shown at checkout. Every item is a single one-time payment. There is no subscription, no trial and nothing renews. You can pay by card, Apple Pay or Google Pay; your payment is taken when you place your order. Payments are processed by Stripe; we never see your full card details.

Bundle prices (an add-on bought together with the Couple Compatibility Report) and the prices of items bought on their own are both real, current prices; the savings we show compare them.

4. Delivery

Your reading is created and shown on screen within minutes of payment. We also email you, at the address you give at checkout, an order confirmation (with a copy of these terms and, for customers in the EU, EEA and UK, a record of the consent described in section 5) and your reading as a PDF. Your report page is reached through a private link; keep it to yourself, as anyone with the link can open it. The page stays available until you delete your data, and at most 24 months after your last visit (see our Privacy Policy), so please keep the PDF. To view your report page you need an internet connection and an up-to-date web browser; the PDF opens in any PDF reader. We do not use any copy-protection technology.

5. Your right of withdrawal and our refund promise

If you live in the European Union, the European Economic Area or the United Kingdom, the law gives you 14 days from the day the contract is concluded to withdraw from (cancel) a contract for digital content, without giving a reason. Because your reading is supplied straight away, before you pay we ask for your express consent to supply starting immediately and for your acknowledgement that you lose your right of withdrawal as soon as supply begins. We confirm this consent in your order confirmation email. Until supply has begun, or if we have not obtained and confirmed this consent, you can withdraw using the link in your receipt email or the model form in our Refund Policy.

Our own promise goes further: in every country, you can ask for a full refund of any item within 14 days of the payment, with no questions asked, even after you have read it. This no-questions refund is available once per person in any 12-month period; further requests are accepted only if something went wrong on our side. If something went wrong on our side and you tell us within 30 days of the payment, we fix it or refund you. If your report is refunded, add-ons bought for it are refunded with it, and access to anything refunded ends. Details are in our Refund Policy. None of this limits rights you have by law.

6. Your partner’s details

To make a couple reading, you enter another person’s birth date (and optionally time and place). Please only do so for an adult you are in a relationship with or thinking about, make sure they would be comfortable with it, use the reading for yourself and respect their privacy. We never ask for their name or contact details and never contact them. They can ask us to delete their details at any time (see our Privacy Policy).

7. Acceptable use

Please don’t use the service to harass anyone, copy or resell our readings or texts, scrape or overload the site, or get around payments. We may refuse or cancel an order that breaks these rules and refund it.

8. Our content

Readings, texts and designs are ours (© IVY SPIRES GROUP LLC). You may keep, read, print and share your own reading for personal, non-commercial use.

9. Reviews and discount codes

Leaving a review is optional. Every review, whatever its rating or wording, earns a single-use code for 50% off a next reading, valid for 90 days; codes have no cash value and cannot be exchanged or combined. How we collect, check and publish reviews is explained next to the reviews and in our Privacy Policy. Each published review is labelled as having earned this code.

10. Conformity and liability

Legal guarantee. Your reading must match its description on our site and work as described. If it doesn’t (for example, it won’t open, is incomplete or was made from the wrong details because of an error on our side), tell us: we will bring it into conformity free of charge or, if we can’t do so within a reasonable time, reduce the price or refund you. If you live in the EU or EEA, you have the legal guarantee of conformity for digital content; in France it covers defects that exist when the reading is supplied and appear within two years, and defects that appear within the first 12 months are presumed to have existed at supply (articles L224-25-12 and following of the Code de la consommation). If you live in the UK, the Consumer Rights Act 2015 entitles you to digital content that is of satisfactory quality, fit for purpose and as described. Because readings are interpretive, disagreeing with an interpretation is not a defect.

Liability. We work hard to keep the service reliable and available, but readings are interpretive and we cannot promise any particular outcome. If you live in the EU, EEA or UK, we are responsible for loss you suffer that is a foreseeable result of our breaking these terms or failing to use reasonable care and skill; we are not responsible for decisions you make based solely on the content of a reading. Elsewhere, to the extent the law that applies to you allows, the service is provided “as is”, our total liability for any claim about an order is limited to the amount you paid for it, and we are not liable for indirect or consequential loss. Nothing in these terms limits liability for death or personal injury caused by our negligence, for fraud, or any other liability that cannot be limited by law, or your statutory rights as a consumer.

11. Changes

We may update these terms; the version that applies to an order is the one shown when you placed it. The date at the top of this page shows when they last changed.

12. Law and disputes

These terms are governed by the laws of the State of Delaware, USA. If you are a consumer in the European Union, the European Economic Area, the United Kingdom or elsewhere, this choice does not take away the protection of the mandatory consumer laws of the country where you live: you can rely on them and bring a claim in the courts of that country. If you live in the EU, EEA or UK, we can only bring a claim against you in the courts of the country where you live. Please write to support@numero-astro.com first; most problems are solved quickly. If you live in France and your written complaint to us has not resolved the dispute, you can refer it free of charge to a consumer mediator within one year of that complaint. We will give the mediator’s name and contact details on this page before sales open. Mediation is optional; you can still go to court.

California residents. Under California Civil Code Section 1789.3, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.